Axon Support Hub

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Frequently Asked Questions

How fast is server provisioning?
Our virtualization hypervisors and orchestrators deploy Linux VPS nodes, Bot containers, and Minecraft/game daemons in under 60 seconds from payment completion. Dedicated servers are generally set up in 2 to 4 hours.
What kind of processor hardware do you run?
We utilize high-tick AMD Ryzen 9 7950X processors and enterprise Intel Xeon E series chips running at high base frequencies to ensure smooth server executions and solid core processing.
Do you protect against DDoS attacks?
Yes. Every instance hosted on AxonNode comes standard with up to 1.2 Tbps of continuous DDoS mitigation shields. Traffic is inspected at our edge nodes and scrubbed instantly.
What is your refund policy?
We offer a hassle-free, no-questions-asked 24-hour money-back refund guarantee if you are dissatisfied with our network latencies or system hardware capabilities.
Can I scale resources later?
Absolutely. You can dynamically upgrade CPU, RAM, and Storage allocations of active cloud instances or game servers directly from your user control panel at any time.